pennmom
Bear
Chief Ranger
[TI0] IT'S FIVE O'CLOCK AND ALL'S WELL
Posts: 16,654
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Post by pennmom on Aug 9, 2022 13:57:07 GMT
If I run out of games on Steam Rolling Along I don't think you'll ever run out of games on Steam ....and Welcome2Woods to The Woods!
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Jo
Skunk
Forest Ranger
Posts: 2,045
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Post by Jo on Aug 9, 2022 16:14:46 GMT
How on earth would any sane person consider this to be a good deal?
In the past I have bought a few games from BF in a BOGO sale when I wasn't a member. But I'd have to be crazy to do it now aside from the fact that BF would have to offer a game I actually wanted. This is insulting to non-members and even more so to members especially non-Americans who have had their membership fees raised. I can only equate this to Comcast who instituted a policy years ago that if you paid your current bill on time, in cash at the Comcast office, you're were charged $1.99 service fee. Sure, it made them some extra money but it also alienated the hell out of a lot of customers.
Yeah, right. Saying it doesn't make it true. (I am a 23 year old tall, willowy red haired millionaire with a PhD in astrophysics from Harvard, I'm married to Bradley Cooper and I drive a Bugatti La Voiture Noire.)
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pennmom
Bear
Chief Ranger
[TI0] IT'S FIVE O'CLOCK AND ALL'S WELL
Posts: 16,654
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Post by pennmom on Aug 9, 2022 17:01:24 GMT
Jo, I'm still waiting for a response from that "Best Customer Service" team Rolling Along How do they keep track of non-member points, I suppose they create an account? You are correct, non-members really get screwed and it's not worth 7+ a month when their games are so hit or miss. and non-members from other countries may as well write BF off, the exchange rate double screws them!
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Post by cyril50 on Aug 11, 2022 8:13:02 GMT
This whole saga just gets worse and there's more to come.
I spent a long time seeing if I could find out if I had already purchased a game as it no longer tells you if you already own a game then I had a brainwave and it worked.
You shouldn't have to do this but it works. I downloaded the demo of the game . Then clicked buy it and up comes an activation button if you want to reactivate your game.
I pressed this and it told me I did not own this game. I then tried a game I knew I owned and that reactivated.
So something to remember unless you fancy sifting through hundreds of games.
I wrote them a very strong email with a list of things but please can we have the alphabetical game listing back.
I have been with BF about 15 years and I am seriously considering pulling the plug as I would suspect are many others
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joybelle
Rabbit
Park Ranger
Posts: 1,704
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Post by joybelle on Aug 11, 2022 9:11:38 GMT
I wonder if they have fixed the activation button after Pennmom's email?? Hope so. But my gamemanager still lists my purchase history ( and in alphabetical order)?? Just the gamemanager..not the site. I am going off to try your method on the site though cyril50 , UPDATE: pennmom, I did what cyril50, said..and hit 'buy'...and down the bottom of that screen it said 'already purchased this game...'reactivate it'. Maybe you are back in working order like before? (even though the gamemanager glitch is so unfair...I have my fingers crossed you too now have that 'reactivation' button.)
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moni
Squirrel
[TI0] [TI0]
Posts: 1,061
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Post by moni on Aug 11, 2022 9:38:12 GMT
Just one more annoying feature that new to me... If I'm playing a game when BFG changes their daily banner, the game stops and GM comes up to shove their new ad in my face - of course, if it happens during a level unfinished, I have to start that level again.. (where the heck did I put my happy juice???)
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smitty189
Squirrel
[TI18] "No great mind ever existed without a touch of madness" Aristotle
Posts: 1,004
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Post by smitty189 on Aug 11, 2022 14:02:19 GMT
Now after the HOPA dry spell there are 2 new promising games Bridge to Anothe World and Grim Tales (even Richard seems to be back) and NO SALES and I will NOT buy at full price AND I WILL NOT BE FORCED INTO RE-JOINING GAME CLUB and get screwed on their WONDERFUL new points system. The new site bites big time.
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pennmom
Bear
Chief Ranger
[TI0] IT'S FIVE O'CLOCK AND ALL'S WELL
Posts: 16,654
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Post by pennmom on Aug 11, 2022 15:24:47 GMT
Jo , cyril50 , joybelle , moni , smitty189 , I was able to download the trial of Grim Tales and then I purchased it and was able to activate it this morning! UNFORTUNATELY, the system can't retrieve my previously purchased games, it seems to confuse it once I click buy now if I already have the game, it just spins & spins which did not happen with todays new game. It appears that the game manager glitch causes the system to overload because it cannot connect to whichever system they are using for my older purchased games but it can now activate new games purchased on the new system!
(I'm still asking for a refund of all older games, this will be an ongoing issue even if they do fix it now...I'm positive it will break even more with the next update!)
AND I STILL GET LOGGED OUT WHEN I TRY TO ACCESS MY GM purchase History
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joybelle
Rabbit
Park Ranger
Posts: 1,704
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Post by joybelle on Aug 11, 2022 16:24:22 GMT
Yep..I agree..you deserve a refund if you cant get to your games! But oi..so glad you can now buy the new ones anyway. Its just a pure excersise in frustration. You give 'em heaps pennmom , And tell them how many ppl are here at the forum and how angry we all are. Because really this is just a load of
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smitty189
Squirrel
[TI18] "No great mind ever existed without a touch of madness" Aristotle
Posts: 1,004
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Post by smitty189 on Aug 11, 2022 16:57:20 GMT
so glad you could d/l new game. If they have a sale I will give it a go. Hey how is it to have Richard back. Definitely get a refund for any game you are unable to play.
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Post by cyril50 on Aug 11, 2022 18:12:03 GMT
Message to Big Fish And now the "FIX IT" NEEDS FIXING
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pennmom
Bear
Chief Ranger
[TI0] IT'S FIVE O'CLOCK AND ALL'S WELL
Posts: 16,654
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Post by pennmom on Aug 11, 2022 18:25:40 GMT
so glad you could d/l new game. If they have a sale I will give it a go. Hey how is it to have Richard back. Definitely get a refund for any game you are unable to play. I posted my review on the daily BF games where all I did was talk about Richard and his glowing skull!
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Post by grandpa ron on Aug 11, 2022 21:58:48 GMT
purchased games. downloaded link. It was for the DEMO of game. Went to email purchase confirmation. link for download of game is there. backwards and akward method of doing things. I Vote NO on the new changes.. GameTop looks better each day. GRANDPA RON
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pennmom
Bear
Chief Ranger
[TI0] IT'S FIVE O'CLOCK AND ALL'S WELL
Posts: 16,654
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Post by pennmom on Aug 12, 2022 13:48:49 GMT
purchased games. downloaded link. It was for the DEMO of game. Went to email purchase confirmation. link for download of game is there. backwards and akward method of doing things. I Vote NO on the new changes.. GameTop looks better each day. GRANDPA RON
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Become a Woodsy Grandpa Ron so you can see everything we have to offer Bouncy Puppy
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Jo
Skunk
Forest Ranger
Posts: 2,045
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Post by Jo on Aug 12, 2022 20:54:39 GMT
I've been following all the Big Fish threads and here is a concern that I haven't seen mentioned. Found it on Facebook. This is just one example. Lots of people with the same problem. So keep on eye on your payment method.
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Post by Valkara on Aug 12, 2022 21:31:10 GMT
I saw that post the other day (some of those angry posts are mine).
Someone else said that the way to prevent this is to go to your paypal account and deactivate automated payments to BFG. If you pay by credit card, talk to the company, explain the situation, and make sure they know not to authorize any payments to BFG.
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Post by metmichallica on Aug 13, 2022 4:11:16 GMT
I'm worried about how much they are going to charge my brother come the lst. Right now they take 7.41 out (it's 6.99 + tax). I'm from Pa, USA.
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smitty189
Squirrel
[TI18] "No great mind ever existed without a touch of madness" Aristotle
Posts: 1,004
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Post by smitty189 on Aug 13, 2022 13:39:19 GMT
OK so I took a chance and ordered Cursed Clouds. I was invoiced TWICE for the DEMO. Bonk Come To Your Senses Man! Bat To Computer Shaking Computer . I emailed them but won't hold my breath. Could be my last BFG order
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Post by good2bqueen on Aug 14, 2022 12:56:26 GMT
Something I've wondered about: We are taxed on our subscription then use the same money to buy games and are taxed again. Doesn't seem right somehow.
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smitty189
Squirrel
[TI18] "No great mind ever existed without a touch of madness" Aristotle
Posts: 1,004
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Post by smitty189 on Aug 14, 2022 13:44:46 GMT
ok so I spent $15 and got 13 points worth $0.13. To be fair that's more than I ever got in pcc since not a club member
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